Terms and Conditions Agreement
2. Website Information and Accuracy:
3. Website Content:
4. Intellectual Property
5. Dealing With Trade Members:
6. Qualification and Insurance Documents:
7. Methods Of Contact:
8. Suspended / Termination of Trade Member Accounts:
9. Review Process:
10. Cookie Information:
11. Changes of Terms and Conditions:
Terms and Conditions Agreement For ‘Expert Websites’
This Agreement shall be subject to the laws of England and the parties shall submit to the exclusive jurisdiction of the English courts. Clause headings have been place for convenience only and shall not affect the interpretation of this Agreement in any way.
- Length of Contract
Expert Trades provide an online marketplace to allow Customers, who have a requirement for works to be carried out, to find Trade Members. We, the awesome team that are trying their very hardest to change the industry for the better, know how important it is for trades to have a website that represents their skillset well. We have taken time to do this and apologise for the boring legal manner this document must be written in.
“Customer(s)”, “You”, “User” “Your” means any person, persons, companies or other organisations using the Services of the Company.
“Company”, “Expert Trades”, (“us”, “we”, “our” and “ours”) means I Need An Expert Ltd, including where the context so allows, its shareholders and employees. Expert Trades is a trading name of I Need An Expert Ltd. (Registered Company Number: 8492676)
“Service(s)” means the services, procedures and information provided and used by the Company for the benefit of Trade Members and Customers. This includes but is not exclusive to, information, products and services provided by telephone, fax or mail, on the Website and by E-mail.
“Website”, “Website Package(s), are created using a platform built by the Expert Trades Team. All colourings, headers, sliders, service and images are created and tailored to each individual customer.
You are the registered legal owner of the domain name. As part of the website construction service, Expert Trades will purchase, manage and renew domains on behalf of its customers.
You are free to transfer Your domain name away from Expert Trades servers at any time, providing that you have no outstanding debts with Expert Trades. The transfer process is free of charge if done within 7 days of subscription cancellation. After 7 days there is a £40 +VAT charge to transfer your domain name. Expert Trades is not responsible for any third party charges incurred during the transfer of a domain name away from Expert Trades.
All of the content added to your website, whether written by Expert Trades or yourselves, is owned by you the customer. You are free to take this content if you decided to cancel your subscription. The layout, framework, design and platform is IP of Expert Trades and this cannot be moved.
Expert Trades is not responsible for any loss of profit caused to the Customer by the expiration of the domain as a result of a technical fault or any fault caused by any third party.
The Customer acknowledges that their website may be partly or wholly inoperable on occasion, as a consequence of breakdown, maintenance or upgrade outside of our control.
Due to the nature of the work required to build the website, the Website Package setup fee is non-refundable.
Included in the yearly/quarterly/monthly payment package:
- The hosting of Your website
- A custom colour palette. Changeable by contacting the Expert Trades team
- Full construction of a website and maintenance of the page, displaying Your home page, service pages, about us, reviews, contact and gallery sections
- Unlimited phone support from the Expert Trades team
- A free domain if required
- Free text alerts for new leads
- Google My Business setup
- Personalised terms & conditions
- Facebook page branding
- Facebook advertising setup
- Offers page
- Every page optimised
- Monthly Google reports
Expert Trades is not responsible for any loss of profit caused to the Customer by the expiration of the domain name as the result of the Customer’s failure to renew their account.
Expert Trades reserves the right and ability to suspend, withdraw, discontinue or change all or any part of Expert Websites’ Terms and Conditions without notice to You.
In the event Your payment fails on Your renewal date, Expert Trades will email to notify You about the failure. If payment is not successful within 3 days of this email, Expert Trades will then attempt to call you and take payment. If payment is not successful within 5 days of this call, Expert Trades will turn off Your website. There will be a £60 reconnection charge should you wish to reactivate Your website.
5. Length of Contract
By choosing to sign up for a website package from Expert Trades you have no minimum contract requirement. Cancellations must be made 7 days prior to your next billing date.